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Quick Reference Guide

Unemployment Insurance 
Customer Service Center


303-318-9000 (Denver-metro area)

1-800-388-5515 (outside Denver-metro area)

Fax: 303-318-9014

Monday through Friday from 8:00 a.m. to 4:00 p.m.

Request Payment


Online: MyUI+ 

303-813-2800 (Denver-metro area)

1-888-550-2800 (outside Denver-metro area)

The easiest way to request payment is to do so through MyUI+. You can download our UI Payment Request Reminder to help you stay on top of your weekly payment requests.

Manage your Claim


Check your claim status and benefits eligibility, change your address, review and edit your profile, and view your balances.

Visit the MyUI+ page for more information.

Unemployment  Insurance Appeals


303-318-9299 (Denver-metro area)

1-800-405-2338 (outside Denver-metro area)

Monday through Friday from 8:00 a.m. to 4:00 p.m.

Colorado Workforce Centers


You are required to confirm you are looking for work by registering with Connecting Colorado. If you cannot register online yourself, you may visit a local workforce center for assistance.

U.S. Bank Cardmember Services


855-279-1678 | U.S. Bank ReliaCard

Division of Labor Standards & Statistics


Administers laws and regulations governing wages, minimum wage, youth employment, certain union issues and grievances, and employment-related immigration laws. 303-318-8441

Through the Office of Labor Market Information (LMI), DLSS collects and analyzes information about labor market trends throughout Colorado. Visit the Labor Market Information Gateway for more information.

Workers’ Compensation


Ensures the delivery of disability and medical benefits to injured workers.

303-318-8700 or 1-888-390-7936 (toll-free) 

Workers' Compensation website

Equal Opportunity Commission


The U.S. Equal Employment Opportunity Commission (EEOC) enforces federal antidiscrimination laws. 1-800-669-4000 (toll-free)

Colorado Division of Civil Rights enforces Colorado anti-discrimination laws. 303-894-2997

If you believe that the Division of Unemployment Insurance discriminated against you on a claim, contact the Equal Employment Opportunity Commission at 1-800-669-4000.

Assistance Programs


United Way

Employment services, affordable housing connections, financial/savings education, and other education. Dial 2-1-1 or visit the 211 Colorado website to connect with assistance programs.

Colorado Department of Human Services

Child care assistance, cash assistance, youth leaving penalty system, families needing help with the care of the elderly.

Colorado Department of Human Services website

Salvation Army

Rent assistance, homeless shelter, holiday assistance

Salvation Army website